Effective Date: 13 August 2026
Last Updated: 13 August 2026
SHIVYAA SPORTS, a proprietorship business operated by Monika Senger, respects your privacy and is committed to protecting the personal information shared through www.shivyaa.com.
Legal Name: Monika Senger
Trade Name: SHIVYAA SPORTS
Business Constitution: Proprietorship
GSTIN: 09NRMPS9999L1ZU
Principal Place of Business: A-343, Near Panchwati Enclave,Shatabdi Nagar, Meerut, District Meerut, Uttar Pradesh – 250103, India.
Email: support@shivyaa.com
Phone: +91 9205706467
Website: www.shivyaa.com
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Company/business name
- Email address
- Phone or WhatsApp number
- Billing and shipping address
- Country and business location
- Product requirements and specifications
- Quantity and quotation requirements
- Information submitted through enquiry/contact forms
- Information provided during sample, order or business discussions
We may also automatically collect limited technical information such as IP address, browser type, device information, operating system and website usage information.
2. How We Use Your Information
We may use your information to:
- Respond to enquiries and quotation requests
- Provide product and manufacturing information
- Discuss samples and customised requirements
- Process and manage orders
- Arrange delivery, logistics and shipping
- Communicate regarding business transactions
- Provide customer support
- Improve our website and services
- Maintain business records
- Prevent fraud, misuse or security issues
- Comply with applicable legal, tax and regulatory requirements
3. Business and B2B Enquiries
As SHIVYAA SPORTS operates as a tennis ball manufacturer and supplier/exporter, information provided by business customers may be used for quotations, product development, samples, order processing, manufacturing coordination, logistics and other legitimate business purposes.
4. Sharing of Information
We do not sell or commercially trade your personal information.
Where reasonably necessary, information may be shared with:
- Payment service providers
- Logistics and courier companies
- Shipping and freight providers
- Technology and website service providers
- Professional advisers
- Government or regulatory authorities where legally required
- Other service providers necessary to complete a business transaction
5. International Customers
SHIVYAA SPORTS may receive enquiries and orders from customers outside India.
Information submitted by international visitors may therefore be processed in India or by service providers located in other jurisdictions, subject to applicable law.
International customers are responsible for ensuring that information provided by them may lawfully be shared with us.
6. Cookies and Analytics
Our website may use cookies and similar technologies to:
- Maintain website functionality
- Understand website traffic and visitor behaviour
- Improve user experience
- Analyse website performance
- Support marketing and advertising activities where applicable
You may control cookies through your browser settings.
7. Data Security
We take reasonable technical and organisational measures to protect information against unauthorised access, misuse, alteration, disclosure or loss.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Third-Party Websites
Our website may contain links to third-party websites, social media platforms, payment services or other external services.
SHIVYAA SPORTS is not responsible for the privacy practices, security or content of such third-party websites.
9. Data Retention
We may retain information for as long as reasonably necessary for legitimate business purposes, including order processing, accounting, taxation, legal, contractual and regulatory requirements.
10. Your Privacy Requests
Subject to applicable law, you may contact us to request correction, access, deletion or other appropriate action regarding your personal information.
Requests may be submitted using:
Email: support@shivyaa.com
Phone: +91 9205706467
11. Children’s Information
Our website is primarily intended for general users and business customers. We do not knowingly seek to collect personal information from children for business or marketing purposes.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will be published on this page with the revised “Last Updated” date.
13. Contact Us
SHIVYAA SPORTS
Legal Name: Monika Senger
Proprietorship
GSTIN: 09NRMPS9999L1ZU
A-343, Near Panchwati Enclave, Shatabdi Nagar, Meerut, Uttar Pradesh – 250103
Email: support@shivyaa.com
Phone: +91 9205706467
Website: www.shivyaa.com
By using this website or voluntarily submitting information to SHIVYAA SPORTS, you acknowledge this Privacy Policy.