Terms & Conditions

Effective Date: 13 August 2026

Last Updated: 13 August 2026

Welcome to www.shivyaa.com, the official website of SHIVYAA SPORTS, a proprietorship business operated by Monika Senger.

Legal Name: Monika Senger
Trade Name: SHIVYAA SPORTS
Business Constitution: Proprietorship
GSTIN: 09NRMPS9999L1ZU
Principal Place of Business: A-343, Near Panchwati Enclave, Shatabdi Nagar, Meerut, Uttar Pradesh – 250103
Email: support@shivyaa.com
Phone: +91 9205706467
Website: www.shivyaa.com

By accessing or using this website, you agree to these Terms & Conditions.

1. Nature of Business

SHIVYAA SPORTS is engaged in the manufacture, supply and/or export of tennis balls and related sports products.

Information on this website is provided for general informational and business purposes.

2. Website Information

We make reasonable efforts to keep website information accurate and current.

However, product specifications, images, colours, packaging, availability, pricing, production timelines and other information may change without prior notice.

The final specifications and commercial terms applicable to a customer will be those confirmed in the relevant quotation, purchase order, sales agreement or other written commercial documentation.

3. AI-Generated and Illustrative Visuals

Some images, graphics and visual representations displayed on this website may be:

  • AI-generated
  • Digitally created
  • Stock images
  • Illustrative marketing visuals

Such visuals may not represent the actual appearance of our manufacturing facility, machinery, employees, warehouse, production line, premises, products or infrastructure.

An AI-generated or illustrative image must not be interpreted as photographic evidence of an actual facility, machinery or production process unless expressly identified as such.

Customers requiring actual factory photographs, production videos, machinery details or facility information for due diligence may contact SHIVYAA SPORTS.

4. Product Information

Product images, descriptions and specifications displayed on the website are provided for general information.

Actual products may vary according to:

  • Approved specifications
  • Material composition
  • Product model
  • Customer requirements
  • Customisation
  • Packaging
  • Manufacturing batch

Customers should rely on approved samples, technical specifications, quotations and written order documentation for final product requirements.

5. Quotations and Orders

Submitting an enquiry through the website does not constitute a confirmed order.

Orders are subject to:

  • Written quotation
  • Product availability
  • Customer approval
  • Applicable pricing
  • Payment terms
  • Minimum order quantity
  • Production capacity
  • Written acceptance by SHIVYAA SPORTS

6. Custom, OEM and Private-Label Products

For customised, OEM or private-label orders, customers are responsible for providing accurate:

  • Logos
  • Artwork
  • Trademarks
  • Packaging designs
  • Product specifications
  • Other materials supplied to SHIVYAA SPORTS

The customer confirms that it has the necessary rights and permissions to use such materials.

7. Pricing, Taxes and Charges

Prices may change without prior notice unless a quotation or written agreement states otherwise.

Unless specifically mentioned in writing, applicable GST, freight, insurance, shipping, customs duties, import taxes and other charges may be additional.

For international orders, the buyer may be responsible for applicable destination-country duties, taxes and import requirements.

8. Samples and Product Approval

Where samples are provided, customers are encouraged to evaluate and approve the sample and applicable specifications before placing bulk orders.

Bulk production may be carried out according to the specifications and sample approved by the customer.

9. Manufacturing Capacity and Timelines

Production quantities and delivery timelines may depend on product specifications, order quantity, raw-material availability, customisation requirements, production schedules and logistics.

Any production or delivery timeline communicated by SHIVYAA SPORTS should be treated as an estimated timeline unless expressly guaranteed in writing.

10. International Orders and Exports

For international transactions, additional requirements may apply, including:

  • Export documentation
  • Shipping arrangements
  • Customs procedures
  • Import regulations
  • Duties and taxes
  • Destination-country product requirements
  • Buyer/importer documentation

The buyer is responsible for complying with applicable laws and import requirements in the destination country unless otherwise agreed in writing.

11. Intellectual Property

All original website content belonging to SHIVYAA SPORTS, including text, graphics, logos, designs, photographs, videos and other materials, may not be copied, reproduced, modified, distributed or commercially used without prior written permission.

Third-party trademarks and intellectual property remain the property of their respective owners.

12. Confidential Business Information

Customers may provide product specifications, designs, pricing requirements and other business information during enquiries or orders.

Such information will be handled in accordance with applicable law and any separate confidentiality or non-disclosure agreement agreed between the parties.

13. Prohibited Website Use

Users must not:

  • Use the website for unlawful purposes
  • Attempt unauthorised access
  • Copy or misuse website content
  • Introduce viruses, malware or harmful code
  • Misrepresent their identity or business
  • Use website information for fraudulent activities
  • Interfere with website operation or security

14. Third-Party Links and Services

The website may contain links to third-party websites, social media platforms, payment providers or other external services.

SHIVYAA SPORTS does not control and is not responsible for the availability, content, security or privacy practices of such third parties.

15. Limitation of Liability

To the extent permitted by applicable law, SHIVYAA SPORTS shall not be liable for losses arising solely from reliance on general website information, illustrative images, temporary website interruptions, third-party services or information that has subsequently changed.

Nothing in these Terms is intended to exclude liability that cannot legally be excluded.

16. Website Availability

We do not guarantee that the website will always be available, uninterrupted, error-free or free from technical problems.

17. Changes to Terms

SHIVYAA SPORTS may update these Terms & Conditions from time to time.

The latest version will be published on this website with the revised “Last Updated” date.

18. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by the laws of India.

Subject to applicable law and any separate written agreement between the parties, courts having appropriate jurisdiction in Meerut, Uttar Pradesh, India shall have jurisdiction.

19. Contact Us

SHIVYAA SPORTS
Legal Name: Monika Senger
Proprietorship
GSTIN: 09NRMPS9999L1ZU
A-343, Near Panchwati Enclave, Shatabdi Nagar, Meerut, Uttar Pradesh – 250103
Email: support@shivyaa.com
Phone: +91 9205706467
Website: www.shivyaa.com

By accessing or using www.shivyaa.com, you acknowledge that you have read and understood these Terms & Conditions.